Responsible Gaming

Gaming Should Be Entertainment

Online pokies should be enjoyed as a form of entertainment only, not as a way to make money or solve financial problems. The house always has an advantage, and there is no guaranteed way to win. Play only with money you can afford to lose, and never gamble with funds needed for essentials like rent, food, or bills.

Age Verification

Online pokies in New Zealand are only available to players aged 18 years and over. By using jingle.co.nz, you confirm that you are of legal age in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the amount spent
• Gambling with increasing amounts of money to achieve the same excitement
• Neglecting family, friends, work, or study due to gambling
• Using gambling to escape problems or relieve stress and anxiety
• Borrowing money or going into debt to gamble
• Feeling irritable or anxious when trying to reduce or stop gambling
• Unsuccessful attempts to control or cut back on gambling
• Gambling affecting your physical or mental health

Self-Help Tools & Controls

jingle.co.nz provides several responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a session
• Reality Checks: Receive periodic reminders of how long you have been playing and how much you have spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account for a period you choose
• Account Closure: Request permanent closure of your account if you wish to stop gambling entirely

These tools are available in your account settings. We encourage you to use them to gamble responsibly.

Support Organizations in New Zealand

If you or someone you know needs help with problem gambling, the following organisations offer free, confidential support:

New Zealand

• Gambling Helpline (New Zealand): 0800 654 655 (free phone and text service) or visit www.gamblinghelpline.co.nz
• Problem Gambling Foundation: 0800 322 422 or visit www.pgf.nz

International Support (if applicable)

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK Self-Exclusion): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org

Get Help Today

If you are struggling with problem gambling, please reach out for support. There is no shame in asking for help, and trained counsellors are available to assist you. The services listed above are free, confidential, and available 24/7.

Your wellbeing is important to us. If gambling is causing problems in your life, contact the Gambling Helpline (NZ) on 0800 654 655 today.